SiteGround Reviews (2021)

  • 10Gb Diskspace
  • Unlimited Bandwidth
  • Solid State Drives
  • 1-click WordPress Install
  • CPANEL
  • Free SSL Cert
  • 30 Day Money Back Guarantee

From $3.95/mth

View SiteGround Plans

SiteGround Reviews

SiteGround was founded in 2004 and has grown to become one of the most popular shared providers in the world with over 500,000 websites hosted. They are definitely a favorite amongst bloggers.

SiteGround Review

For our SiteGround review, we signed up for SiteGround’s entry level Startup plan.

SiteGround Provisioning and Installation

Signing up and provisioning our account was seemless and real time, so we could get on with setting up the site immediately.

Like all hosts offering Cpanel they offer an installer which makes installation of WordPress literally a few clicks.

SiteGround Systems and Support

SiteGround provide 24/7 phone, chat and ticket based support which is genuinely fast and efficient. They like to talk about their “insanely fast” support and in our experience this has been the case.

SiteGround Load Impact Test

Siteground hosting review results

SiteGround’s performance in our latest round of testing was excellent. We’re really pleased to see that SiteGround has remained very consistent since our last test. As you can see in this chart the start load times for virtual user sessions were great, averaging well under 1 second.

Load times stayed low and consistent all the way up to 100 concurrent virtual users which is (again) pretty impressive for an entry level shared plan.

There are a couple of spikes in the chart, but the average load time result is well under 1sec both in the Load Impact testing and Pingdom testing. It is also noteworthy that the test recorded no failed server requests even as the number of requests increased with traffic.

SiteGround has regained the top spot as our #1 recommendation again on the strength of their very consistent technical performance and their always stellar reputation for support. You’ll honestly struggle to find people with anything bad to say about Siteground.

See our rankings of the best WordPress hosts.

SiteGround Pingdom Page Speed & Uptime

SiteGround HostingResult
YSlow Score84
West Coast Load Time1.18s
East Coast Load Time0.69s
Average Page Load Time0.935s
SiteGround Uptime100%

SiteGround continues to score a solid 84 on the YSlow performance test, was top 5 according to Pingdoms west coast server and had the fastest load time on their east coast server. You’ve got to be happy with an average home page load time of <1 second.

According to Pingdom, SiteGround’s overall recorded uptime in the last 30 days was 100% so it literally doesn’t get better than that.

Best WordPress Hosting

Siteground logo
1-click WordPress Install
10GB Diskspace
Unlimited Bandwidth
Free SSL Cert
Solid State Drives
30 Day Money Back Guarantee
 From $3.95/mth
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Easy WordPress Installer
50GB Diskspace
Unlimited Bandwidth
Free Let's Encrypt SSL Cert
Free Domain Name
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 From $2.95/mth
GreenGeeks logo
Easy WordPress Installer
Unlimited Diskspace
Unlimited Bandwidth
Free SSL Certs w/Cloudflare
Free Site Migration
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 From $2.95/mth

About SiteGround

SiteGround is a web hosting company aimed at users who are either individuals with modest traffic or small businesses who get anywhere from 25,000 to 100,000 hits a month. Enterprise customers would do well to look elsewhere.

Their plans are geared well for the lighter users. They offer pretty much the standard features expected — 10GB, 20GB or 30GB web space depending on the plan you choose. The intro plan offers one website, the other plans multiple sites.

They offer one-click activation setup and live setup assistance, features designed to appeal to new and technologically unsophisticated users. All plans include free daily backup, cPanel and SSH access, free transfer from an existing site, a free domain name and free CloudFlare CDN.

Premium plans offers such amenities as priority support ticket queuing, a “SuperCacher” for faster-loading sites, 30 backup copies of customer sites for increased security, a year of free SSL certification and “premium” Joomla and WordPress, with “unique dynamic caching” to make them “fly.”

The top-level “GoGeek” plan is specifically designed for “average-sized e-commerce websites,” no enterprise-level plans need apply. It does have nice support for such sites, offering special server setup, PCI compliance for e-shopping and one-click staging for WordPress, Joomla and pre-installed Git.

SiteGround FAQs

WHAT’S THEIR CANCELLATION POLICY?

You’re eligible for a refund after canceling a Linux shared account if your request has become effective in less than 30 days after the date of the initial payment for the account. 

Also, if you’ve registered a domain name during the initial hosting account order process, the applicable domain name registration fee will be also withheld. The domain registrations fee is always withheld in case of a refund, even if this fee was waived at the time of purchase. Or you can choose to receive the refund in the form of credit.

WHAT DOES THE STARTUP PLAN OFFER?

Basically the essential hosting features you need to accommodate a “just getting started” website or an existing average-size blog, personal, or business website.

It’s okay for smaller online shops with a reasonable number of products. Once you get more than 10,000 unique visits per month on a regular basis you’ll need to upgrade.

WHAT ARE THE UPGRADE OPTIONS?

The GrowBig Plan, which has more resources and premium features in addition to the essentials. It’s designed to accommodate either a single more heavily-trafficked website or multiple average-size websites. Also good if you want to host all your sites in one account.

WHAT’S SITEGROUND’S TOP OF THE LINE PLAN?

The GoGeek plan, which has a “completely different and more geeky server infrastructure with more powerful machines and fewer users,” company officials say, but it’s really suitable only for average-sized e-commerce websites.

WHAT SUPPORT DOES SITEGROUND OFFER?

If you submit a ticket they’ll respond within ten minutes. 24/7 phone and live chat get instant responses. Plus they’ve implemented in-house systems for fast issue tracking and load balancing of the incoming requests for all agents.

IS SITEGROUND COMPATIBLE WITH WORDPRESS?

Yes. Siteground offer 1-Click WordPress installation, a free domain name for life with your account and a free template and installation from their support. Plus they’ll let you transfer an existing account for free, they have in-house WordPress experts to help and they promise no downtime on the site.

DO THEY HOST OTHER APPS TOO?

Yes. SiteGround also offer hosting for Joomla, Magento, Drupal, PrestaShop, pretty much anything you’d want, all the majors certainly. Contact them to check if you have some off-the-wall app you want hosted. They have useful tutorials and FAQs for the major apps as well.

WHAT PAYMENT METHODS DO THEY ACCEPT?

SiteGround accepts VISA and MasterCard. After submitting your order, you will be prompted to fill in your billing information and will be able to choose your credit card.

CAN I USE GOOGLE MAIL WITH MY SITEGROUND SITE?

Yes. If you want to use Google Mail with your email accounts, hosted on SiteGround, you can use the GMail functionality to fetch external accounts via POP3. They offer an easy to follow set of steps on the site.

SiteGround Comparison & Alternatives

Rank Host Price Action
1 Siteground From $3.95/mth View Plans / Full Review
2 Bluehost From $2.95/mth View Plans / Full Review
3 GreenGeeks From $2.95/mth View Plans / Full Review
4 Arvixe From $7.00/mth View Plans / Full Review
5 Site5 From $4.95/mth View Plans / Full Review
6 iPage From $1.99/mth View Plans / Full Review
7 A2 Hosting From $3.92/mth View Plans / Full Review
8 Dreamhost From $7.95/mth View Plans / Full Review
9 Hostgator From $3.82/mth View Plans / Full Review
10 GoDaddy From $2.49/mth View Plans / Full Review
11 InMotion Hosting From $4.99/mth View Plans / Full Review
12 Web Hosting Hub From $4.99/mth View Plans / Full Review

Disclosure

This page contains affiliate links which means we earn a commission if you click through and signup. This is at no extra cost to you and helps us maintain this resource for all webmasters’ benefit. We own and pay for all the hosting accounts we use in our reviews and performance testing. Read our full disclosure statement here. Thanks for your support.

Real SiteGround Customer Reviews

45 reviews on “SiteGround Reviews (2021)

  1. Miro says:

    I came to SiteGround from a different hosting provider because they left me hanging when my site was hacked. I searched for the best and affordable hosting provider and it turned out SiteGround was highly recommended in the WordPress community. It was a very good decision as SG is actually much faster hosting as the old one, even as just shared hosting. Very good services and support. Thanks, SiteGround

  2. kitsdream says:

    Their services are fairly priced and offer lots of perks for the price. If you’re a WordPress user I’d definitely recommend you take a look!

  3. Green Coast says:

    Great service and excellent transition for switching. I’d definitely recommend to a friend.

  4. After a horrible experience with BlueHost I was skeptical when I switch to SiteGround.

  5. I’m a huge fan of SiteGround after migrating from Bluehost. They made the transition easy and seamless. Highly recommend.

  6. John says:

    I’ve been very happy with SiteGround. I tried other hosting services, but they were terrible. With sitegroung my pagespeed increased after making the switch and the service was excellent. I will definitely be recommending.

  7. I recently made the switch from BlueHost as my hosting company and am very delighted with the decision. The service has improved my average page load speed.

  8. Okay, SiteGround is the best. I wish I would have used them earlier. The performance and speed of my site went up dramatically from my prior host. I highly recommend!

  9. Their services are fairly priced and offer lots of perks for the price. If you’re a WordPress user I’d definitely recommend you take a look!

  10. I loved SiteGround after migration. Moving is easy and smooth. Highly recommended.

  11. Neeraj Jha says:

    Never seen before support provided by Siteground.
    By Mistake we have deleted htaccess file from file manager and the website suddenly stopped working. Then we contacted Siteground support team they immediately detected the problem and fixed it. Everything working again as before.
    Thanks Siteground Team.

  12. Travelcrog says:

    I am using namecheap
    the server is a bit slow … is it worth moving my site to siteground server ???

  13. Madelin says:

    Eh probado SiteGround desde hace un tiempo y su soporte técnico es excelente, 100% recomendado.

  14. Richerd Ho says:

    I have heard a lot about SiteGround and the good reviews it been getting. I wonder if it is worth it to get my current site to SiteGround.
    At the moment I am using Hostinger but I am willing to explore SiteGround. Maybe someone can point me to the correct direction.

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