Another host founded in a college dorm room, Hostgator are now part of the EIG group along with Arvixe, Site5 and Bluehost.
Hostgator Provisioning and Installation
Like Bluehost, the provisioning was instant and along with Cpanel they offer the usual installer so we had WordPress up and running in no time. The longest wait was for the DNS to update on our test domain to point at the Hostgator servers.
Hostgator Systems and Support
Also like Bluehost, Hostgator provides 24/7 chat and phone support which will be especially appealing to first time webmasters. Though the forums do have their fair share of complaints about Hostgator and their average user ranking is lower as a consequence.
Hostgator Load Test
Once again, in our latest testing Hostgator's performance in the Load Impact tests was strong. They started OK (but not exceptional) but their performance quickly improved even as the number of concurrent users on the site climbed with an average user load time <1 second right up to 100 concurrent users. This month the performance was solid all the way through with their average pretty much flat at 0.643 seconds. We've not always been fans of Hostgator, but their performance in these tests is undeniably strong. They miss out on a top recommendation however because their Pingdom test results (below) are not as strong as you might expect based on the Load Impact testing.
Hostgator Page Speed & Uptime
|West Coast Load Time||2.0s|
|East Coast Load Time||1.64s|
|Average Page Load Time||1.82s|
Hostgator scored 83 on the YSlow grade which is 2nd only to Bluehost and GreenGeeks, but their average home page load time as recorded by Pingdom was a much less impressive 1.82s. This is slower by almost a second compared to the last round of testing. Frankly we were very surprised by this given the relatively strong showing by other EIG hosts which we believed to all be on the same centralized server infrastructure, so we are at a little bit of a loss to explain this.
HostGator is one of the bigger web hosting firms around today, hosting over 9 million sites at last count. It’s owned by Endurance International, which also owns Bluehost, HostMonster and a number of other web hosting companies.
Founded in 2002 by Florida college student Brent Oxley, HostGator was one of the first web hosting firms, in 2008, to emphasize green hosting and promise unlimited hosting services. Today the company is headquartered in Houston.
The company offers a low-priced basic monthly hosting plan, with as many add-ons available as clients wish to purchase. They also offer reseller hosting, VPS hosting and dedicated hosting options, as well as professional development and support staff services available to assist all clients for certain fees.
The company offers Weebly as a drag-and-drop site builder tool, and QuickInstall as an easy to use app installer. They can migrate existing content from other accounts to a HostGator platform and optimize it, and transfer domain name registrations for consolidation. It works well with WordPress, Joomla and other scripting options.
What forms of payment do they accept?
They accept MasterCard, Visa, American Express, Discover, Paypal, personal checks, money orders, cash, and bank transfers.
What control panel is offered?
cPanel is provided to all users at no additional cost. Resellers will also have access to Web Host Manager. Really, though, cPanel is the industry standard, and is the control panel of choice for most customers.
Can I get extra bandwidth or disk space?
If you require additional bandwidth or disk space, you can get it through their Upgrade Page to upgrade to a larger plan. If you would like to purchase additional disk space or bandwidth, but don’t need a larger plan, or if you need more space than their highest plan offers, let them know and they’ll work something out.
Once I sign up for a plan, can I upgrade?
Yes you can upgrade at any time by filling out their upgrade form. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
What’s the difference between a shared SSL and a private SSL?
A shared ssl displays as https//ip/~yourusername/ A private ssl would display as https://www.yourdomain.com in the address bar.
What private SSLs do they offer?
They sell Comodo 128 bit certificates for $75 a year and include free installation. Comodo SSL’s are trusted by over 99.3% of internet browsers (equal to Verisign and Thawte certificates). The only difference between one ssl type and another is the browser recognition. The Comodo SSL certificates are among the highest browser recognition in the industry, including Netscape 4x and above, AOL 5 and above and Opera 5 and above and comes pre-installed with all Windows 98SE, Windows ME, Windows 2000, Windows XP, Mac OS 8.5, Mac OS 9.x, Mac OS X operating systems.
Can I get an add-on domain?
You cannot create an add-on domain if your DNS hasn’t propagated to the server already. So after you change the site’s DNS you are trying to add you will need to wait 24-48 hours before attempting to create your add-on domain.